番茄视频

At 番茄视频 (ACE), we understand that pursuing a degree is鈥痑 significant decision, particularly for adult learners balancing work, family and personal responsibilities. Our programs are delivered online* for maximum flexibility, but your educational journey is never something you must navigate alone.  

ACE offers a comprehensive online college student support system that ensures you have access to resources that make virtual education effective and engaging. This guide is designed to explore the full range of鈥�student support resources available at ACE. These services are intentionally integrated into our virtual learning environment, reflecting our commitment to student success and achievement.鈥� 

Online Learning at ACE鈥�听

All ACE courses are delivered through a virtual learning platform that combines flexibility with structure. Assignments follow a predictable schedule, which helps students plan their time effectively and balance personal, professional and academic commitments.鈥� 

Although the format is fully online, ACE intentionally cultivates a connected and collaborative learning community. Canvas, our learning management system (LMS), organizes course materials, assignments, grades and instructor communication, while鈥疕armonize鈥痯rovides interactive discussion tools. 

Personalized Support: More Than a Student Success Initiative听

At ACE, every student is paired with two key staff members who specialize in adult learner support and help you achieve success. 

1. Enrollment Counselor (before program)听
   • Guides听through鈥痶he admissions, onboarding and orientation processes听

2. Student Success Coach听(during program)听
   • Provides encouragement,听guidance听and support in navigating the academic journey听
   • Assists鈥痺ith time management, course planning and staying organized听
   • Checks听in at key points to ensure students are progressing
   • Offers听strategies for overcoming challenges听

This team-based approach ensures a smooth transition into ACE鈥檚 online platform and gives students a clear understanding of what to expect in their first term.鈥� 

Online Education and Student Support Platforms听

ACE offers a鈥痳ange of academic success tools that work together to help you perform at your best. These digital learning support services are accessible from anywhere, at any time and are designed to support you at every stage of your program.鈥� 

Virtual听Tutoring鈥�听

• Up to 7.5 hours of free听virtual听tutoring per month through our partnership with Tutor.com听

• Convenient, on-demand access to subject matter experts who can clarify difficult concepts, guide听problem-solving听or鈥痑ssist鈥痺ith writing and research听

• Available 24 hours a day, allowing support whenever鈥痭eeded听

Library鈥�听

• 24/7 access to academic journals, databases,听e-books听and research guides听

• Librarians听offering鈥痯ersonalized support, including听research strategies, keyword听searches听and database navigation听

• Resources for everyday coursework, capstone听projects听and听doctoral dissertations听

Student Commons鈥�听

Student Commons is a centralized hub for several student resources and academic tools. Many components of student support services are accessible here. 

• Writing Center:听Virtual writing听assistance听focused on academic writing, APA style, grammar, organization,听and clarity听through tutorials and examples from undergraduate papers to doctoral鈥痙issertations听
  • Access to听a discounted yearly subscription to鈥疓rammarly听for听real-time grammar and spell鈥痗heck, suggestions for clarity and conciseness, plagiarism detection, and integration with word processors, email听clients听and browsers听

• Digital Tools Center:听Access to technology resources, instructional听tutorials听and video libraries to enhance digital literacy and productivity听

• AI Literacy Center:听Tools and information听to navigate鈥�artificial intelligence听(AI)鈥痶ools thoughtfully and ethically听

• Career Services Center:听Opportunities to听develop skills for career success, including creating compelling resumes and cover letters,鈥痯reparing for鈥痠nterviews,听and鈥痩everaging鈥痵ocial media for professional opportunities听

• Student Wellness Center:听Student鈥痬ental health and well-being听resources听
  • Information听regarding听stress management, mindfulness,听and connecting with support services to鈥痬aintain鈥痓alance and thrive academically and personally听
  • Access to鈥�, the world鈥檚 largest online therapy platform,听offering听students a month of free therapy (up to four sessions) and a reduced rate for ongoing support鈥�听

Accessibility Resources and Accommodations听

Through Disability Support Services (DSS), ACE: 

• Helps students who require鈥痑ccommodations鈥痶o fully鈥痯articipate鈥痠n their academic program听through a听simple and confidential听process听

• Coordinates听accommodations with faculty to include options such as extended time, alternative听formats听and assistive technology听

Specialized Support for Doctoral Students鈥�听

ACE offers a unique approach to supporting dissertation candidates, which includes: 

• Dissertation coaches听who听guide听you听through the dissertation process听

• Structured dissertation courses taught by experienced faculty who provide mentorship,听feedback听and guidance every step of the way听

• Additional鈥痳esources in鈥疭tudent Commons, including sample dissertations,听谤别蝉别补谤肠丑鈥痬别迟丑辞诲辞濒辞驳测鈥痝uides, writing support and library tools specifically designed for鈥痑dvanced research鈥�听

• Workshops, coaching and other opportunities to help听you听stay on track, build听momentum听and complete听your听dissertations with confidence听

Technical Support Tools鈥�听

ACE provides online learning technology support for Canvas, Student Commons and Microsoft 365 via phone, email or chat. Our comprehensive FAQ鈥痯rovides guidance on selecting鈥痮ptimal鈥痙evices, configuring browser settings, installing software and troubleshooting issues. 

How听ACE鈥檚 Student Success Initiatives Work Together听

What sets ACE apart is the way these tools and services function as an integrated student success team, demonstrating our commitment to strong remote learning support. You have multiple avenues to address challenges and enhance learning. For instance: 

• A听student鈥痺riting鈥痑 research paper may begin by consulting the library for sources,鈥痷se鈥痶he Writing Center to organize and format the assignment, and schedule a session with Tutor.com for鈥痑dditional鈥痝uidance.听

• A doctoral student may combine Student Commons resources, faculty feedback,听and coaching to manage鈥痳esearch and time effectively.听

• Students new to online learning can鈥痩everage鈥疌anvas tutorials,鈥痯articipate鈥痠n Harmonize discussions,听and consult their Success Coach or Tutor.com when needed.鈥�听

Continued Support After Graduation鈥�听

Many resources, such as the鈥痩ibrary, remain available to ACE alumni. The knowledge and skills students gain through these support tools continue to enhance professional performance long after graduation. Alumni often share that writing, research, time management, and critical thinking skills learned at ACE strengthen their careers and leadership potential.鈥� 

Navigating ACE鈥檚 Online Support Services Portal听

Students benefit most from support when they actively engage with available resources. Strategies include:鈥� 

• Exploring鈥疢测础颁贰鈥痑nd Canvas early:听Familiarize yourself with Student Commons and its writing,听tutoring听and library tools.鈥�听

• Using听tutoring proactively:听Regular sessions prevent challenges from accumulating.鈥�听

• Connecting听with your Student听Success Coach:鈥疭uccess鈥疌oaches help with planning,听time听management听and academic navigation.鈥�听

• Participating听in course discussions:听Canvas and鈥疕armonize鈥痬ake it easier to collaborate with classmates and deepen understanding.鈥�听

• Contacting听DSS early if鈥痑ccommodations are鈥痭eeded:听Early requests allow time for effective support.鈥�听

Following these strategies helps students remain confident, engaged and supported throughout their academic journey.鈥� 

Our Commitment to Student Success鈥�听

At ACE,鈥痺hether you are just beginning, progressing through coursework or preparing for graduation, we are committed to supporting you at every step. You are in a community that believes in your potential and鈥痯rovides鈥痶he guidance necessary to succeed. 

*Select programs may include required local practicums, internships or student teaching experiences. 

Explore the online听programs听at 番茄视频, a college you can trust to support you throughout your entire academic journey and beyond.