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Education That Makes a Difference: ACELeadsasanImpact Institution

January 16, 2026

Bianca Stakes

Marketing Content and Communications Specialist

image of impact institution logo

How ACE Defines Impact in Higher Education

Ƶ (ACE) celebrated 20 years of higher education done differently in 2025, where half of those years we met rigorous social responsibility standards as a Certified Benefit Corporation. Our time as a B Corp has come to an end, and we’re embarking on a new chapter as an Impact Institution, where we continue to make a global impact through the power of education and business. 

It’s not just a catchy phrase but a clear, measurable promise to prioritize impact in everything we do. 

“The Impact Institution designation reflects who we’ve always been at ACE — mission-led, community-oriented and focused on results that matter,” ACE Chief Human Resources Officer KK Guess said. “This new chapter of our social responsibility efforts demonstrates our continued commitment to making purpose-driven decisions that positively impact our employees as well as our students and the communities they serve.” 

What Does It Mean to Be an Impact Institution?

Impact Institutions unwaveringly commit to their core mission and measure its execution by the impact they make. For ACE, that starts within our teams and how we hire employees who are passionate about what we do, empowering them to leverage their talents in an impactful way. This starts with a strong, positive work culture. In 2025, our employee net promoter score (eNPS) was 49, indicating a highly engaged workforce.   

It continues with our founding commitment to flexible, affordable and career-centered learning that comes to life wherever our students study, work and serve.  

ACE being an Impact Institution means: 

  • ھ:We create pathways to high-quality online education that meetadultlearners where they are.
  • Impact over optics:We hold ourselvestohigh standardsthatresolve challengesin communities,classroomsand workplaces.
  • Service as culture:Volunteerism, recognition and sustainabilityaren’tside projects, butthey’reembedded in how weoperate.

Transforming Our MissionIntoMeasurable Outcomes

Our mission calls us to deliver high-quality, affordable and accessible online programs grounded in evidence-based content and relevant application, preparing graduates to serve, lead and achieve personal and professional goals in diverse, evolving communities. 

“As an Impact Institution, we close the gap between quality higher education and affordability,” ACE President and CEO Geordie Hyland said. “Our programs position students for future success with measurable outcomes and without unpayable debt. Additionally, employers benefit from our graduates, who are well-prepared, confident employees ready for influential leadership.” 

The numbers say it all. ACE transforms our mission into impactful outcomes for our students, employees and beyond. 

  • 87% ofACE students graduate without debt1
  • 93% of ACE employees believe that ACEoperateswith strong values2
  • 91% of ACE employees believe their job makes them feel part of something meaningful2
  • 89% of ACE employees feel included2

At ACE, our mission drives our work, and our impact is how we measure success. Through two initiatives — Torch of Responsibility and ACE Cares — we’re showing what it looks like when a college puts social responsibility, accountability and sustainability at the center of its identity.  

image of torch of responsibility logo

Torch of Responsibility: Leadership and Accountability

A torch represents a guiding light that leads the way and steps up to address critical challenges in our world while inspiring others to do the same. Torch of Responsibility is an Impact Institution initiative that recognizes the exemplary individuals — employees, students, alumni and stakeholders — and organizations who exemplify leadership grounded in accountability, sustainability and service. 

Torch of Responsibility represents: 

  • Accountable,responsibleandpurpose-drivenleadership
  • Intentional, thoughtful and data-based decisionmaking
  • Work cultures whose teams are inspired to generate impactfulresults
  • Recognitionthat extends beyond ACE and into theprofessionallandscapeas well as across communitiesnationwide
image of ACE cares logo

ACE Cares: The Heartbeat of Service

A job well done stems from the heart, where compassion, empathy and care contribute to our impact. ACE Cares is the philanthropic and environmental arm of Impact Institution, representing our commitment to generosity, stewardship and service. We encourage our employees to leverage 16 hours of civic paid time off annually to make a difference in their communities. 

ACE Cares initiatives include: 

  • Volunteeringindividually or with colleagues
  • Sponsoringand servingat communityevents,often in support of our nonprofit and strategic partners
  • Contributingto sustainability initiatives likevolunteer activities, environment preservation and more
  • Spearheadingcampaigns that honor educators,nursesand other service-oriented professionals

Celebrating Partnerships That Multiply Impact

Operating as an Impact Institution requires intentional collaboration. We’ve joined forces with nonprofit and strategic partners, aligned programs with workforce needs and ensured students are equipped for career success. 

From day one, ACE has positioned itself as a valued and trusted partner to many nonprofit organizations, school districts, healthcare systems, community colleges and more who work on the front lines of addressing today’s human capital shortages. 

Collaborating with others allows us to: 

  • Expandaccess to affordable, quality learning that leads to a robust return on investment forstudents
  • Diversifyperspectiveswith industry leaders and experts who share our commitment to innovation, relevance and programming that advancescareers
  • Provide meaningful solutions in critical areas like education and nursingthatcontinue to face staffshortages

Why Being an Impact Institution Matters

Impact doesn’t happen by accident. It’s built through thousands of consistent, caring actions that align with our strategic vision. That’s the ACE way. Being an Impact Institution is a designation we value, not because it’s a title, but because it’s a commitment we renew every day. 

Ƶ offers flexible, quality programs designed to advance your career without debt. 

1Internal research completed in November 2025 

22025 Employee Engagement Survey conducted by Energage

Disclaimer: The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of Ƶ.
Bianca Stakes
Bianca Stakes, Marketing Content and Communications Specialist

Bianca Stakes holds a Master of Arts in Communication Studies (2024), a Bachelor of Arts in Mass Communication (2017) and an Associate of Applied Science in Communication Media (2015). Her areas of expertise include copywriting, copyediting and project management. Outside of marketing, Stakes enjoys advocating for individuals with disabilities, gardening, Hallmark movies and church.

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